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Refund Policy & Disclaimer

Refund Policy

30 Days money back guarantee:

We allow our clients the peace of mind to try and test our services for 30 days and if they are not satisfied, full refund will be made to them. Our refund policy and procedure is as follows;

  • The refund is only for the shared hosting plans.
  • No refund will be possible for the domain name registration because of its unique payment system.
  • We shall transfer the domain to any other hosting company required by the client.
  • Refund request must be submitted at the client area on our website and client need to inform us via email as well.
  • After receiving of the refund request the client will be provided with a “Refund Request Form” which will be filled and signed by the client and returned to us via email.
  • Once we receive the  “Refund Request Form” the refund shall reprocessed with in 15 days.
  • Transaction charges: If the payment is made through Credit or Debit card then the transaction charges will apply (between 3,9% to 6%). Similarly if the refund payment made by the bank transfer then the transaction charges will be deducted.
  • No refund will be eligible after the 30 days from date of activation of hosting plan/package.
  • No refund will be eligible if someone involved in fraudulent documentation and we reserve the right to inform the law enforcement agencies about the act.
Transfer or upgrade of Hosting plan
  • If you wish to upgrade your hosting package then you need to pay remaining balance.
  • It will not be possible to refund or change your plan from higher package to lower package (means that If you bought HA Hoster4 of Rs 7500 and wish to make HA Hoster 3 Rs 5000). This will only possible within 30 days and cover under the above policy.

Disclaimer

In accordance to the policy of Inmotion.

  • We do not allow pornographic material.
  • We do not allow unsolicited email and requires opt-in list managers to include at least one single action method of unsubscribing in each email. We reserve the right to limit incoming or outgoing email at any time.
  • We reserves the right to terminate your account at any time without a refund. Reasons for termination include, but are not limited to:
  1. Abuse of the machines – either intentional or due to improper coding
  2. Committing or Promoting any type of illegal activity including fraud, mailbombing, denial of service attacks, storing and/or housing and/or linking to illegal content, including but not limited to, “warez”, “hacking”/”cracking”/”key generators”.
  3. The Services to traffic in illegal drugs, gambling and/or obscene materials.
  4. The Services to misappropriate or infringe the patents, copyrights, trademarks or other intellectual property rights of any third party.
  5. Additionally, we reserves the right to terminate your account if at any time your site has pornography and/or nudity of any kind, including but not limited to, adult pornography, Anime, child pornography, “adult content” and/or the written word of a sexual nature.
  6. Use of ad-servers, attempts to circumvent quota system owned by ‘nobody’, certain podcasting sites, use of torrent software, proxies, excessive resource usage or ‘core dumping’.
  7. Attempts to circumvent any of our security policies, procedures or systems.